Refund Policy

1. General Policy

Ramix IPTV aims to provide a reliable service and clear information before purchase. Customers should review plan details carefully before placing an order.

2. Refund Eligibility

Refund requests may be reviewed on a case-by-case basis depending on the issue reported and the time of the request.

• Requests should be submitted as soon as possible after purchase
• Customers should first contact support to troubleshoot any technical issue
• Refund decisions may depend on service usage and issue verification

3. Non-Refundable Cases

Refunds may not be granted in certain situations, including but not limited to:

• Incorrect device setup by the user
• Internet or network problems outside our control
• Failure to read supported device information before purchase
• Service already used extensively after activation

4. Technical Assistance First

Before any refund request is considered, customers are encouraged to contact Ramix IPTV support so we can help solve the issue quickly.

5. Refund Request Process

To request a refund, contact us by email with your order details and a short description of the issue.

contact@ramixiptv.com

6. Changes to This Policy

Ramix IPTV reserves the right to modify this Refund Policy at any time. Updated terms will be posted on this page.